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Cancellation and Refund Policy

Effective date: October 8, 2026

Canceling Premium

You can cancel Premium online through your Wyphi account:

You → Manage Subscription

The subscription-management experience connects to Stripe's customer subscription controls.

Cancellation stops future renewal charges.

Unless otherwise required by law or specifically stated in your offer, access for a paid subscription continues through the end of the billing period already paid for.

Canceling During a Trial

If you cancel before the end of a free trial, Wyphi will not make the scheduled post-trial recurring charge.

Account Deletion

Deleting your Wyphi account is different from ordinary subscription cancellation.

As a safety measure, if you delete an account that has an active Wyphi Stripe subscription, the deletion workflow cancels the active subscription before deleting the account.

If cancellation fails, account deletion stops rather than leaving an active Wyphi subscription attached to a deleted account.

Refunds

Except where required by law or expressly promised in a specific offer, payments are non-refundable and Wyphi does not provide prorated refunds for unused time after cancellation.

If you believe you were charged:

  • without authorization;
  • more than once;
  • after a cancellation should have taken effect; or
  • otherwise in error,

contact:

support@wyphi.com

Wyphi may provide a refund or credit in its discretion.

Nothing in this Policy limits rights or remedies that cannot legally be waived.

Payment Records

Canceling a subscription or deleting a Wyphi account does not necessarily erase transaction records retained by Stripe for financial, fraud-prevention, dispute, accounting, or legal purposes.

Contact

support@wyphi.com